Bk365 Terms and Conditions

01 General Terms & Conditions

Bk365 is an online gaming platform serving players in Bangladesh. By using our website or mobile app, you automatically agree to these Terms and Conditions. Please read this document carefully before registering.

Bk365 Terms and Conditions may be updated at any time. We will notify you of any changes via your registered email and post a notice on the site. Continued use of the platform after any changes constitutes acceptance of the updated terms.

• These Terms and Conditions apply in both English and Bengali; in the event of any conflict, the English version shall prevail.
• Only individuals aged 18 or above may open an account and use the platform.
• Each person may only operate one account; creating multiple accounts is prohibited.
• Bk365 reserves the right to suspend or terminate any account at any time, with or without reason.

02 Account Registration and Verification

You must provide accurate and complete information when creating a bk365 account. Registering with false or incorrect details may result in account termination and balance forfeiture at any time. Please ensure your full name, date of birth, email address, and mobile number are entered correctly at registration.

Large withdrawals may be held if your KYC (Know Your Customer) verification is incomplete. We may request identity documents at any time — typically a copy of your National ID (NID) or passport.

• Only one account per person is allowed.
• Multiple accounts may not be created from the same device, IP address, or payment method.
• Never share your account login credentials with anyone — keeping them secure is your responsibility.
• If you believe your account has been compromised, contact support immediately.
• The name on the account must match the name on the payment method used.

03 Deposit and Withdrawal Policy

Deposits at bk365 can be made via bKash, Nagad, and Rocket. The minimum deposit is BDT 50; the maximum varies by payment method. Deposits are typically credited within 1–3 minutes. If there is a delay, please contact support.

The minimum withdrawal amount is BDT 200. Processing typically takes 1–24 hours. Withdrawals may be delayed or withheld if KYC verification has not been completed.

• Deposits from third-party accounts are not accepted.
• Withdrawals will always be sent back to the same account used to make the deposit.
• Bk365 may place a hold on any transaction if fraud is suspected.
• Bk365 is not responsible for delays caused by issues on the bank's servers.

04 Bonus & Promotion Terms

Bk365 bonuses and promotional offers are subject to specific terms. Each bonus carries its own wagering requirements, and any winnings from a bonus cannot be withdrawn until those requirements are met. Please read the full terms of each promotion before claiming a bonus.

• The Welcome Bonus applies to the first deposit only and can be claimed once per account.
• Standard wagering requirements for bonuses may range from 20x to 40x.
• Bonus balance cannot be withdrawn directly; it becomes withdrawable only after the wagering requirements are met.
• Multiple bonuses cannot be active at the same time.
• If suspicious activity or bonus abuse is detected, the bonus will be cancelled.
• Bonuses are generally valid for 7 days; any unused bonus will be forfeited upon expiry.

05 Gaming Rules and Fair Play

All games on bk365 are powered by RNG (Random Number Generator) technology, ensuring every outcome is completely random and fair. Our games are regularly audited by independent third-party auditors. In the event of a technical fault in any game, bk365 reserves the right to void the relevant round.

• The use of bots, scripts, or any automated software is strictly prohibited.
• Any winnings obtained by exploiting a game glitch or bug will be voided.
• Colluding across multiple accounts in the same game is strictly prohibited.
• Following the dealer's instructions in Live Casino is mandatory.
• Any dispute regarding a game outcome must be reported to support within 24 hours.

06 Responsible Gaming Policy

Bk365 is firmly committed to responsible gaming. We want our players to enjoy gaming as entertainment, not let it become an addiction. That is why we provide several tools to help players manage and control their gaming activity.

• Deposit limits: set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily suspend your account for a set period of time.
• Reality Check: A feature that reminds you of your session time at regular intervals.
• Cooling-off period: take a break of anywhere from 24 hours to 6 weeks.

If you experience a gaming issue, please contact our Responsible Gaming Visit the page. Our support team is always ready to help.

07 Privacy and Data Protection

Bk365 treats the privacy of user personal data with the utmost importance. We collect only the information necessary to provide our services and never sell it to third parties. For more details, please visit our Privacy Policy Read.

• All data is protected through SSL encryption.
• Payment details are never stored on our servers.
• You may request that your data be deleted — we will fulfil that request within the bounds of our legal obligations.

08 Account Closure and Restrictions

You may close your account at any time through our support team. Please complete any pending legitimate withdrawals before doing so. bk365 may also close or suspend an account for the following reasons:

• Violation of these Terms and Conditions.
• False identity or fraudulent activity.
• Money laundering or suspicious transactions.
• Bonus abuse or operating multiple accounts.
• Account remaining inactive for an extended period (more than 12 months).

09 Limitation of Liability

Bk365 provides its services on an "as is" basis. bk365 shall not be held liable for any losses arising from technical issues, server downtime, internet disruptions, or third-party software failures. We always strive to resolve any such issues as quickly as possible.

• Bk365 is not liable for any financial losses resulting from game outcomes.
• Bk365 is not responsible for unauthorized account access resulting from the user's own negligence.
• Bk365 is not responsible for issues caused by third-party payment gateways.

10 Rule Changes & Contact

Bk365 reserves the right to update these Terms and Conditions at any time. For significant changes, notice will be sent to your registered email at least 30 days in advance. Minor changes may take effect without prior notice.

If you have any questions or concerns about these Terms and Conditions, please contact our support team. We typically respond within 24 hours.